The Five Dysfunctions of a Team
A Manager's Practical Toolkit
Building a high-performing team requires mastering five behavioral disciplines.
Click any dysfunction to explore strategies and tools.
Click any dysfunction to explore strategies and tools.
DYSFUNCTION 5
Inattention to Results
Focus on Collective Outcomes
DYSFUNCTION 4
Avoidance of Accountability
Confront Difficult Issues
DYSFUNCTION 3
Lack of Commitment
Focus on Clarity & Closure
DYSFUNCTION 2
Fear of Conflict
Demand Debate, Mine for Conflict
DYSFUNCTION 1
Absence of Trust
Be Human, Go First
Each dysfunction builds upon the previous one, with Trust as the foundation.